The Zambia Information and Communications Technology Authority (ZICTA) has announced an increase in the number of active mobile subscriptions from 19.1 million in 2020 to 20.2 million in 2021 representing 5.8 percent increase.
In the 2021 ZICTA Annual Market Performance Report for the Information and Communication Technologies (ICT) Sector, the authority says there is also increased access and utilisation of ICT services in the country. Total number of active mobile and fixed internet subscriptions increased marginally by 1.3 percent to 10.4 million in 2021 from 10.3 million subscriptions in 2020. ZICTA has predicted that by 2023 mobile subscribers in Zambia will reach 21.2 million. ZICTA also noted the increased volume of mobile money transactions from 746.5 million to 843.1 million transactions in 2021 representing an annual improvement of 11.7 percent.
